Which practice helps reassure an anxious patient during EMT care?

• A. Maintaining eye contact with the patient whenever possible.
• B. Yelling for compliance.
• C. Rapidly moving through tasks without explanation.
• D. Ignoring the patient's questions.

Answer: (C)

Reassuring an anxious patient during EMT care relies on clear, compassionate communication and calm, deliberate actions. Maintaining eye contact helps the patient feel seen and respected, which can lower fear and build trust. Pairing that with a calm voice and simple explanations of what you’re about to do and why helps the patient understand the process and reduce uncertainty, improving cooperation. Moving quickly through tasks without explanation or shouting for compliance tends to heighten anxiety and create a sense of threat or confusion, while ignoring questions leaves the patient feeling unheard and out of control. In short, steady, reassuring communication and presence are the most effective ways to calm an anxious patient.